Privacy Policy

1. Introduction

Red Wagon Agency ("we," "our," or "us") operates the MailGrader email marketing audit tool. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

By using MailGrader, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you complete an audit:

• Full name
• Email address
• Company name
• Website URL
• Phone number
• Industry category

2.2 Audit Data

When you complete our email marketing audit, we collect:

• Your responses to audit questions
• Email list size
• Annual revenue information
• Audit scores and results
• Date and time of audit completion

2.3 Automatically Collected Information

We automatically collect certain information when you visit our website:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Analytics data through Google Analytics 4

3. How We Use Your Information

We use the collected information for the following purposes:

• To generate your personalized email marketing audit report
• To send you your audit results via email
• To provide customer support and respond to your inquiries
• To contact you with follow-up consultations and recommendations
• To improve our service and develop new features
• To analyze usage patterns and optimize user experience
• To send marketing communications (with your consent)
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We use Resend for email delivery services
• Analytics: We use Google Analytics 4 and Google Tag Manager to analyze website usage
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, sale, or acquisition

5. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is:

• Stored securely on our servers
• Encrypted during transmission using SSL/TLS protocols
• Backed up regularly to prevent data loss
• Access-restricted to authorized personnel only

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Track your progress through the audit
• Analyze website traffic and user behavior
• Improve our service and user experience

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of our service.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured format
• Object: Object to certain types of data processing

To exercise these rights, please contact us at privacy@redwagon.agency.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Audit data is typically retained for 3 years unless you request deletion. Marketing communications can be opted out of at any time.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: